Hello Kawan Mastah! Have you ever subscribed to a Telkomsel package but decided to unreg it for certain reasons? Well, in this article, we will guide you through the step-by-step process of how to unreg Paket Telkomsel.
What is Telkomsel?
Telkomsel is a telecommunications company in Indonesia that offers internet, mobile data, and voice services for its customers. Telkomsel offers various packages for their customers to suit their different needs. However, sometimes customers need to unreg from their packages due to various reasons.
Why Unregister from Telkomsel Packages?
There are various reasons why customers might want to unreg from their Telkomsel packages. Some of the reasons are because:
Reasons to Unregister |
Description |
|---|---|
The package is no longer needed |
The customer might have found a better package or changed their needs. |
Financial reasons |
The customer might be unable to afford the package anymore. |
Technical problems |
The package might have issues with the customer’s device or location. |
Whatever your reason is, the unreg process is simple and easy.
Step-by-Step Guide on How to Unreg Paket Telkomsel
Step 1: Retrieve Your Telkomsel Number
The first step in unreg Paket Telkomsel is to retrieve your Telkomsel number. You can do this in the following ways:
– Dial *808# from your Telkomsel number
– Call Telkomsel customer service at 188
– Open My Telkomsel app and go to “Akun Saya”
Once you retrieve your Telkomsel number, you can proceed to the next step.
Step 2: Send SMS to Unreg Paket Telkomsel
The second step is to send an SMS to Telkomsel to request for unregistration from the package. Here’s how to do it:
– Type UNREG and the package code. Example: UNREG FLASH and send the SMS to 3636.
– Wait for the confirmation SMS from Telkomsel
– The package will be unregistered once you receive the confirmation SMS
Note: You can also unreg via My Telkomsel app by going to “Paket Saya” and selecting the package you want to unreg.
Step 3: Check Your Unregistered Status
After you receive the confirmation SMS, you should check your unregistered status to make sure that the package has been unregistered. You can do this by following these steps:
– Dial *808# from your Telkomsel number
– Call Telkomsel customer service at 188
– Open My Telkomsel app and go to “Paket Saya”
If the package is still listed, you can try unreg again or contact Telkomsel customer service for further assistance.
Frequently Asked Questions (FAQs)
Q1: Is there any charge for unregging Paket Telkomsel?
There is no charge for unregging Paket Telkomsel. However, if you unreg before the package’s expiry date, you will not receive a refund for the remaining balance.
Q2: How long does it take to unreg from Paket Telkomsel?
The unregistration process is usually instant. Once you send the SMS, you will receive a confirmation SMS shortly after.
Q3: What if I accidentally unreg from the wrong package?
If you accidentally unreg from the wrong package, you can contact Telkomsel customer service to assist you with further actions.
Q4: Can I unreg from Paket Telkomsel via My Telkomsel app?
Yes, you can unreg from Paket Telkomsel via My Telkomsel app by going to “Paket Saya” and selecting the package you want to unreg.
Q5: What happens if I don’t unreg from Paket Telkomsel before the expiry date?
If you don’t unreg from Paket Telkomsel before the expiry date, the package will be automatically renewed, and you will be charged accordingly.
Conclusion
In conclusion, unregging Paket Telkomsel is a simple process that can be done through SMS or My Telkomsel app. We hope this guide has helped you with your unregistration process. If you have any further questions or concerns, don’t hesitate to contact Telkomsel customer service at 188.